Privacy Policy

Last Updated: [Insert Date]

At Pro Tool Shop (“we”, “us”, or “our”), operating at ushiltihomepro.com, we understand that professional tradespeople demand not only high-performance tool accessories but also complete data security. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website and services.

1. Information We Collect

To provide our industrial-grade tool accessories and secure payment processing, we collect:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you place orders for angle grinder accessories, cordless tools, or other professional equipment.
• Payment Information: Credit card details (processed securely through our PCI-compliant payment gateways), though we never store full payment data on our servers.
• Transaction Details: Records of purchases including concrete grinder accessories, saw blades, and other professional tool components.
• Technical Data: IP address, browser type, device information, and usage patterns to optimize our site for tradespeople worldwide.
• Communication Data: Correspondence when you contact us about hydraulic power unit accessories or other products.

2. How We Use Your Information

We handle your data with the same precision as our OEM-spec tool accessories:

• Process orders for professional equipment like cordless job site lights and wall saw accessories
• Provide customer support for measuring tools and other products
• Improve our website functionality and product offerings
• Send transactional communications (order confirmations, shipping updates)
• Prevent fraud and enhance payment security
• Comply with legal obligations relevant to international tool sales

3. Data Sharing & Disclosure

Like the specialized components in our power tool accessories, we only share data when essential:

• Payment Processors: Secure transaction handling with Visa, MasterCard, JCB, and PayPal
• Shipping Providers: DHL, FedEx, and EMS to deliver your angle grinder discs and other accessories
• Legal Compliance: When required by law or to protect our rights
• Service Providers: Carefully vetted partners who assist in website operations (with strict confidentiality agreements)

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your information with industrial-strength measures:

• 256-bit SSL encryption (bank-level security for all transactions)
• PCI DSS compliant payment processing
• Secure servers with restricted access
• Regular security audits of our systems
• Data minimization – we only retain what’s necessary

While we implement robust protections, no online system can be 100% secure. We recommend tradespeople use strong passwords and monitor account activity.

5. Your Rights

You maintain control over your data:

• Access: Request details of personal information we hold
• Correction: Update inaccurate or incomplete data
• Deletion: Request removal of personal data (subject to legal requirements)
• Restriction: Limit how we use your information
• Objection: Opt-out of certain processing activities
• Data Portability: Receive your data in a structured format

To exercise these rights regarding your tool accessory purchases, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses essential and functional cookies to operate efficiently, much like the precision components in our professional tools:

• Strictly Necessary: Session cookies for cart functionality (e.g., when selecting circular saw accessories)
• Performance: Analytics to improve site performance for tradespeople
• Functional: Remember preferences like currency and shipping options

We don’t use intrusive tracking for advertising purposes. You can manage cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we ship professional tool accessories globally (excluding select Asian regions), data may be transferred internationally with appropriate safeguards in place.

8. Children’s Privacy

Our industrial tool accessories and website are intended for professional tradespeople. We do not knowingly collect data from individuals under 16.

9. Policy Updates

We may update this policy as our business evolves, just as we upgrade our product line of cordless tool accessories and concrete grinders. Significant changes will be communicated to customers.